Welcoming Hostess at ICS Outsourcing Limited

ICS Outsourcing Limited is Nigeria’s leading Business Support Solution Company, a pioneer among Nigerian outsourcing companies providing wide range of outsourcing and business support solutions for businesses globally with over 25 years in business. We help companies improve their bottom line when they leverage outsourcing.

We are recruiting to fill the position below:

Job Title: Welcoming Hostess

Location: Victoria Island / Ikoyi, Lagos
Employment Type: Full-time

Job Description

  • Welcome guests to the venue
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed.
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce Waiter/Waitress’s name
  • Greet customers upon their departure

Requirements

  • Candidates should possess a minimum of SSCE / GCE / NECO qualification with a minimum of 2 years work experience.
  • Previous work experience as a Host/Hostess orWaiter/Waitress
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Demonstrable customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Welcoming Hostess” as the subject of the email.

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