Schneider Electric – As the Global Specialist in Energy Management™ and market leader in industrial automation and software. Schneider Electric enables people to experience and transform efficiency where they live and work; from home to enterprise, across the grid and the city. Focused on making energy safe, reliable, efficient, productive and green, the Group brings a world where innovative individuals use collaborative solutions to make the most of their energy, while using less of the common planet.
We are recruiting to fill the position below:
Job Title: Services Sales Representative, Industry Business Job ID: 004NG7 Location: Lagos Employment Type: Full-time
Develops account profiles and executes the sales plan.
Applies market and account skills necessary for dealing with specific target audiences.
Identifies and contacts potential customers or prospects, either existing or new.
Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.
Provides monthly forecasts and summaries in a timely manner.
Participates in the preparation of analysis and reports on field service performance.
Prepares sales quotations and proposals with the help of quotation team in respect of FS expected margin.
Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
Is “feeding” the Field Services Marketing leaders with Offers feedback and needs
Educates customers on all SE products and services with special attention on Recurring and digital Offers
Provides mentoring, coaching and guidance to other sales employees
Coordinates and/or attends trade shows and marketing/sales seminars as needed
FS Sales Team, Customers, FSVP, FS Operational Marketing, Inside services sales, BU/Country account managers, Business developers , Services Bureau
Key Success Factors:
Good working relationship and regular coordination with all Account Managers (incl. GAM/KAM) for opportunities identification and support
Regular collaboration with FS Operational Marketing team for thorough understanding of country Installed Base
Education / Skills
The successful candidate should have a (4) year college degree or equivalent work experience and (3-10) years technical sales experience.
Inside sales or CCC experience is a plus
Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
Excellent verbal and written communication skills including C-level customers
Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
In this position you will be responsible for the sale of the complete Schneider Electric Process Automation portfolio (DCS, Safety Systems, PLC, SCADA, Cyber Security) in Nigeria and West Africa.
This includes products, services and solutions for different sectors: Oil & Gas, Power, Mining, Water and Waste Water and Food & Beverage.
You will be the first point of contact for existing and new customers.
You will maintain an excellent relationship with your customers, which will allow you to understand their specific requests, business processes and needs.
You work with various sales channels like the end customers, EPCs, system integrators and consultancy firms.
Your responsibilities will include among other things:
Analyzing customer needs and elaborating offers both independently and in cooperation with the solutions/sales support team.
Coordinating the preparation of quotes in cooperation with the proposal group.
Coordinating technical support for customers.
Developing, maintaining and expanding lasting professional customer relations by means of regular customer visits and participation in customer events.
Proactively taking on key positions in order to obtain budgeted orders from these customers.
Negotiating price and conditions with the customer.
Having current knowledge of the market readily available by developing and maintaining market and product developments up to date, gaining insight in customer structures and organizations, and identifying and following up on opportunities with customers.
You have completed a relevant technical Master degree (electronics or industrial automation).
You have at least 5 years of experience in industrial automation, preferably in the Oil & Gas and/or Power sectors.
You have proven experience in the sale of technical solutions and concepts.
You combine commercial insight with a result-oriented attitude, while applying the required interpersonal skills.