Quality Assurance and Compliance Manager Job at Utopia Media Group

Utopia Media Group is a Lagos Based Online Business Development Company helping businesses with a full suite of online marketing services. UMG has consistently, through its different companies, focused on getting clients measurable results utilizing a direct response approach across multiple marketing channels. Everything we do is centred around achieving your strategic objectives.

We are recruiting to fill the position below:


Job Title: Quality Assurance and compliance Manager

Location: Lagos

Job Descriptions

  • We are currently looking for a confident Quality Assurance & Compliance Manager.
  • The Quality Assurance and Compliance Manager is responsible for managing and enforcing all quality assurance and compliance management operations at Utopia Media Group. The individual will play a key role in developing and implementing UMG’s quality assurance policies and standard operating procedures.



  • Ability to deliver specific organizational goals and effectively develop, grow and manage a team to achieve objectives.
  • Track record of engaging teams and creating a collaborative QA / QC culture.
  • Experience in statistical and analytical problem solving.
  • Unassailable integrity and ethics.
  • Minimum 2 – 3 years of QA / QC experience in a broadcast media organization.
  • Strong ability to effectively present information and responds to questions from senior management, function heads, managers, supervisors and all levels of employees.
  • Highly collaborative influencer who is an effective communicator and relation builder / networker.


  • Investigate and resolve compliance concerns, issues, or violations
  • Manage, train and develop QA / QC employees to perform in a proficient manner, providing motivation through personal example and interpersonal skills to create a cohesive unit.
  • Promote awareness and responsibility through training and regular communication throughout the facility.
  • Establish employee goals, monitor employee performance, and provide regular 1×1 performance feedback to help the employee succeed. Fosters a high-performance culture through active leadership and create a strong sense of accountability within the department.
  • Oversee the company’s QA / QC department and ensure all employees understand and follow all standard operating procedures
  • Partner with management to lead quality initiatives that develop and maintain a high performing, scalable, and compliant quality system
  • Perform or oversee routine audits of compliance processes to assure accuracy and thoroughness of completion


Application Deadline 28th February, 2020.

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