Next Gear Resources Limited, a registered Real Estate firm in Nigeria, is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Care Officer Location: Lagos Job Duties and Responsibilities
Drive direct sales to the company via marketing of company lands and properties, also promoting the companies goals and objectives.
Attend to office needs, walk in clients, customer complaints, client request, phone calls, emails and request from other communications channels.
Ensure customer retention and satisfaction.
Provide cooperate sales and marketing to organizations, firms, churches, government agencies and other related bodies as directed by the management.
Contact prospective clients on new offers that directly match their interest.
Involve fully in the visiting of sites and also taking of customers to sites.
Ensure proper documentation of sales and marketing reports.
Ensure effective and efficient intra and interpersonal communication with customers.
Ensure that monthly sales targets are met on or before the end of each month.
Carry out all other office duties as directed by the management.
Provide buyers with details of properties / lands that fit their requirements in terms of price, size and location.
Prepare proposals, letters, brochures, advertisement as it relates to the office and all departments.
Interested candidate must have a minimum of five years’ experience in marketing and sales.
Must be goal oriented and self-motivated.
Must be proactive and diligent in service.
Must be stylish in dressing.
Must possess a deep understand of business in Lagos and be resident in Lagos.
Must be experienced in the real estate sector.
Must be ready to work under pressure, drive sales and meet weekly/monthly sales target.
Must have a strong leadership culture and deep sense of creativity.
Must be a team player and well as a team leader.
Must be professional in dressing, have a good content development skill and ability to take proactive steps.
Experience in the banking sector is an added advantage
Must have a personal network of contacts
Must have a Degree in any field.
Must have a certification in Customer Care Services
CV’s must be saved with your name and position applied for.
All Entries not properly sent will be rejected.
How to Apply Interested and qualified candidates should send their detailed cover letters and Resume/CV’s to: [email protected] Entries must be sent with Subject ‘Application for Customer Care Officer”