Logistics Management Information Systems Manager at Catholic Relief Services

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’s relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.

We are recruiting to fill the position below:


Job Title: Logistics Management Information Systems Manager (Supply Chain) – (2100008L)
Location: CARO-NG-Federal Capital Territory
Employment Type: Full-time
Job: Supply Chain
Organization: Catholic Relief Services
Schedule: Regular
Shift: Standard
Employee Status: Entry Level
Job Level: Day Job
Travel: Yes, 25 % of the Time

Job Summary

  • The LMIS Manager will provide oversight in coordination with the leadership of the Supply Chain

Management Unit:

  • you will help supervise, coordinate, and ensure risk mitigation in inventory management through established inventory accounting and reporting processes in support of high-quality programs serving the poor and vulnerable.
  • Help drive good utilization of the CRS fleet by ensuring the seamless movement of staff, goods, and commodities within the country program. Coordinate timely payments of suppliers and manage strategic relationships with external stakeholders.
  • Your knowledge and experience will allow you to ensure compliance with CRS and donor regulations, international and local supply chain accountability standards and requirements, as you apply the principles of stewardship, integrity, transparency, and accountability.

Roles and Key Responsibilities

  • Supervise and coordinate the inventory, fleet, and accounts payable units to ensure cohesion of service in the supply chain from timely delivery of goods/services to the point of final payment to vendors / service providers.
  • Collaborate with Northeast and Program SCM units to synchronize the supply of goods and services with programming needs and to ensure quality and efficiency of processes in compliance with CRS standards, donor regulations, international and local accountability standards, and requirements
  • Perform regular field supervision visits to warehouses, storage facilities, and distribution events to monitor, evaluate, and report on goods management systems and procedures, ensuring that they meet CRS and donor regulations, as well as international and local inventory accountability standards and requirements.
  • Ensure scheduled follow-up of external partners and/or government agencies for all CRS requests for exemption letters for VAT, import duty, and other waivers whenever necessary.
  • Keep abreast of any changes in governmental taxes (sales, VAT), duty fees, levies, and importation procedures
  • Identify and assess transportation resources, storage facilities, warehousing, leasing options, and other logistics services; maintain and oversee relationships with port operations, freight forwarders, customs clearing agents, and key suppliers; and participate in coordination meetings to ensure planning and coordination of all supply chain management activities.
  • Collaborate with direct reports and programming leads to run pipeline analyses, synchronize the supply of goods with programming needs, and ensure quality and efficiency of processes in compliance with CRS and donor regulations and international and local inventory accountability standards and requirements.
  • Ensure proper filling of all supply chain management documents for recordkeeping and auditing and maintain orderly files on active orders and post activities such as change notices, scheduling changes, and partial shipments.
  • Coordinate with programs and other relevant colleagues to verify that on hand stocks are sufficient to meet projected distribution needs
  • Consolidate recipient status reports, stock consumption reports, loss reports, and other reports at CRS national office; clean and verify data
  • Review stock pick requests, verify stock availability, approve requests
  • Plan and supervise the transportation of goods between relevant CRS, partners, and service providers locations
  • Facilitate Distribution Planning and oversee the implementation
  • Review distribution plans from the program and recommends for approval from the HoSCM
  • Develop and maintain a good relationship with Global Fund Malaria Logistics Service Providers to ensure sustained implementation of CRS and donors’ control and reporting requirements.
  • Provide support and training on procurement and supply chain management to CRS staff and partners as found necessary by management.
  • Provide coverage for other staff when required by workload or absence, and perform additional duties as assigned.
  • Documents investigate and report losses following monthly inventory counts and verification visits.
  • Supervise kit production and packaging activities in accordance with CRS procedures and guidelines
  • Ensure that month-end closing procedures for inventories are carried out at all relevant CRS locations
  • Facilitate returns/exchanges of rejected items, and reimbursement for rejected items
  • Collect data on KPIs as per the approved schedule and analyze, visualize and present KPIs, results, and trends for decision-making and performance improvement


  • Provide support to the Head of SCM in ensuring the Insight knowledge transfer program is successfully implemented, through continuous training, on-the-job support, and timely dissemination of insight materials (Job Aids, Memo, Simulations, Policies, etc.).
  • Ensure timely reporting of all inventory transactions in insight.
  • Share monthly supply chain reports with the head of supply chain for strategic decision-making.
  • Monitor, review, and analyze procurement and inventory records and data entries to ensure accuracy and completeness in Insight and report discrepancies and irregularities to the HoSCM.
  • Support the unit in ensuring timely compilation of the country program supply chain plan
  • Support pipeline analysis and timely notify programs on steps to take to avoid stock out.
  • Assist and support the Supply Chain Management Unit in preparing for internal/external audits, quarterly stock verification exercises, and the year-end Physical Inventory Count.
  • Ensure required documents, data updates, and reports from different operational areas, sub-recipients, surveyors, and external suppliers are received and consolidated in a timely manner and in compliance with standard policies andprocedures.
  • Prepareaccurate and timely monthly, quarterly, and yearly reports pertaining to the status of goods and beneficiaries for internal and external project stakeholders.
  • Work in close collaboration with projects and operational supply chain staff to coordinate the collation of relevant SC data for reporting
  • Work in close coordination with relevant program and supply chain staff to resolve issues and reconcile inventory with accounting records.
  • Generate, review, and analyze supply chain reports from Insight

Preferred Qualifications

  • Proficient in MS Office package (Excel, Word, PowerPoint, Visio). Experience with commodity tracking systems is a plus.
  • Troubleshooting
  • Good communication and facilitation skills
  • Relationship Management
  • Time management

Required Language:


  • Includes 25% of required travel, if applicable.

Supervisory Responsibilities (Fleet, Inventory & Warehousing and SC-Account Payable units)

Key Working Relationships:


  • Fleet Unit, Inventory, Payment Processing, Finance, Programs, North East, Field Offices, Region and HQ


  • Government Agencies, Donors and SRs

Basic Qualifications:

  • Master’s degree or MBA in Supply Chain Management, Statistics, Economics, or related field
  • Membership of the Chartered Institute of Procurement & Supply a professional body will be an added advantage
  • 3 – 5 years of prior work experience in Procurement and Supply Chain Management
  • Knowledge of ERP for Supply Chain Management (ORACLE will be an added advantage)
  • Proactive, resourceful, solutions-oriented and results-oriented
  • Ability to use analytical & visualization tools
  • Ability to establish and maintain contacts with SMTs, local government, other public and private institutions and firms
  • Problem Solving
  • Possess good management skills
  • Ability to pass on knowledge and mentoring
  • Microsoft Office – Excel, word and PowerPoint
  • Knowledge of Procurement, Warehousing, Inventory and Logistics management
  • Must possess the ability to plan, develop, manage, and evaluate important programs / projects.
  • Supply Chain Capacity Strengthening
  • Very good analytical skills with ability to detect and report inconsistencies
  • Conscientious, accurate and thorough with great attention to detail
  • Ethical conduct in accordance with recognized professional and organizational codes of ethics

Knowledge, Skills and Abilities:

  • Strong planning, coordination, prioritization, and time management skills
  • Strong analytical skills with the ability to make independent judgment and decisions
  • Ethical conduct in accordance with recognized professional and organizational codes of ethics
  • Proactive, resourceful, solutions-oriented and results-oriented
  • Ability to work collaboratively and promote a team environment

Agency – wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship



How to Apply
Interested and qualified candidates should:
Click here to apply


  • Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.
  • This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
  • Position requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.
  • CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.
  • CRS is an Equal Opportunity Employer

Application Deadline  12th May, 2021.

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