Latest Vacancies at First Ideologies Limited (FIL)

First Ideologies Limited (FIL) – Our client, a global ride-hailing platform, is recruiting to fill the vacant position below:

Job Title: Marketing and Social Media Engagement Manager

Location: Ikeja – Lagos
Employment Type: Full-time

Job Description

  • As Marketing and Social Media Engagement Manager, you will be pivotal in bringing to market our client’sbrand.
  • Your role will engage and manage communication with our many community members and public relations.
  • You will build out a core set of internal and external content to support this, including case studies, testimonials, etc.
  • This position is for an individual contributor, no direct reports.

Responsibilities

  • Develop clear and engaging content that is consistent with the company’s brand image and addresses both business goals and customer needs.
    • Content including press releases, newsletter, blogs, and, social media posts
  • Develop PR campaigns and media relations strategies
    • Organize PR events (e.g. open days, press conferences) and serve as client’s spokesperson
    • Maintain relationships with media outlets
  • Analyze community engagement and create strategic plans to optimize SEO for client’s business.
  • Plan and organize attendance for client’sevents
  • Manage Social Media channels including LinkedIn, Facebook, Twitter, and blogs.

Qualifications

  • Qualification: Bachelor’s Degree
  • 3+ years of marketing experience
  • Previous relationships with media publications and outlets
  • Excellent communication and presentation skill
  • Previous experience in social media management and SEO strategy
  • Ability to interface at all levels maintaining strong working relationships across cross-functional teams.

Method of Application
Interested and qualified candidates should:
Click here to apply online
Or
Send a detailed CV to: [email protected] using the Job Title as the subject of the mail

Job Title: Office Manager / Customer Relation Officer

Location: Ikeja – Lagos
Employment Type: Full-time

Job Description
You will lead the teamwhich includesCustomer Services and Operationsto ensure that your department is fast and efficient for customers. You will be establishing and retainingrelationship with existing and new customers to drive sales growth and sustained long-term profitability by:

  • Developing and delivering action plan for the company, communicating the agreed plan to the operations team and coach them in their action plans based on agreed goals and Key Performance Indicators (KPIs)
  • Getting feedbacks from our customers and work with the team and other functions to make improvement for our customers
  • Working with the Operations and Business Development teamsto support business activities in converting prospects to loyal customers
  • Using evaluated customers insights to build business plans and actions in order to continually improve how we work
  • Operationally, you ensure fast and easy payment processes, clear customer guidance, and ensure we build strong customer relations over time by optimising the potential of our loyalty programs. Working with your team to improve efficiency and reduce waiting times for the customers making complaints, request or enquiries.

Qualifications

  • You have a minimum of First Degree with at least 3 years of retail / customer service management experience, with strategic, analytical abilities and a strong passion for driving startup to sustainable business performance.
  • You have people management experience
  • Highly driven and enjoy working in a fast-paced environment and have a strong desire to work in a team orientedwork culture
  • Have in-depth knowledge of local market business conditions and competitive environment and ispassionate about growing business
  • You are desired to take on responsibility, with good communication skills and a service oriented mind withcustomers’ best interest at heart
  • Proficient in computer skills; in Powerpoint presentation, Excel and Word. You are comfortable withinteracting with people of all levels
  • You are self-reliant butmotivated with a proven ability to work ina larger team.

Job Title: Business Development Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • Strengthen relationships with existing customers.
  • Understand customers needs, and our role with the customer.
  • Ensure customer satisfaction and follow up
  • Identify opportunities and grow business from existing clients.
  • Turn major business opportunities and proposals over to Sales and operational issues to Operations.
  • Continually seek improvement in procedures and services to create more efficient and cost effective operations.
  • Be dedicated to the success of the companyusing ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business.
  • Support and drive company sales from both individual and corporate clients.

Qualifications

  • University Degree or equivalent business qualifications.
  • Minimum of 3 years relevant experience.
  • Good communication in English.
  • Demonstrated customer service skills and proven interpersonal skills
  • Proven problem solving skills
  • Strong oral communication, written communication and analytical skills
  • Strong presentation skills
  • Proficient in Microsoft Suite (e.g. Outlook, Word, Excel, PowerPoint)
  • Ability to understandlocal market and key industries present in the local market.
  • Strategic vision and ability to develop and execute effective market strategies.

Deadline: 8th June, 2021.

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