Latest recruitment at United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Chief Information Officer

Location: Nigeria

Job Objective(s)

  • Set objectives and strategy of the Information Technology Department
  • Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
  • Design and customize technological systems and platforms to improve customer experience
  • Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization
  • Oversees the technological infrastructure (Network and Computer systems) in the organization to ensure optimal performance
  • Direct and organize IT related projects
  • Monitor changes and advancements in technology to discover ways the Company would gain competitive advantage
  • Analyze the costs, value and risks of information technology to advise Management and suggest required actions.

Minimum Education Qualifications

  • First Degree in Computer Science, Engineering etc or relevant discipline
  • Master’s Degree or any relevant certification is an added advantage
  • ITIL Certified Expert also an added advantage

Previous Work Experience Requirements:

  • Minimum of 10 years’ experience in financial services, including Banking and Pensions
  • Proven experience as a CIO or similar managerial role
  • Excellent knowledge of IT systems and infrastructure
  • Background in designing/developing IT systems and planning IT implementation
  • Solid understanding of data analysis, budgeting, and business operations
  • Analytical and problem-solving capabilities
  • Excellent organizational, interpersonal, communications and leadership skills.

Skills Required:

  • Sound Oral and Written Communication Skills
  • Good Analytical/Problem solving skills
  • General Administration and Coordination skills
  • Good Leadership/Coaching and Supervisory Skills
  • Good Interpersonal skills
  • Capacity for working within deadline
  • Ability for good initiative and proactiveness
  • Ability to quickly adapt to new process
  • Strong Personality. Being Firm and Assertive
  • Capacity to Manage and absorb pressure
  • Team Building/Conflict Management Skills.

Knowledge:

  • Sound knowledge of financial services, including Banking and Pensions
  • Good knowledge of the company’s Policies, Product Manuals, and procedures
  • Good Understanding of the company’s Systems and Applications e.g., NAV, Finacle, U-direct
  • Good Knowledge of Microsoft Office
  • Good Understanding of PENCOM guidelines and Regulatory Requirements.

How to Apply
Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email.

Job Title: SME Channel Solutions & Transaction Services Personnel

Location: Nigeria

Job Objective(s)

  • Channel roll out across Nigeria and ROA markets
  • Drive prioritization of new development / client specific asks
  • Drive and monitor Channel performance by tracking Channel P&L, electronic conversion/ penetration, utilisation and cross sell
  • Actively promote strategic ERP integration (SAP, Oracle & SWIFTnet) to drive client stickiness
  • Drive and Monitor channel utilization (e-ratio), penetration and reduce dormancy for the respective markets
  • Identify opportunities to develop channel functionality of value add to clients including requirement gathering, business case creation, prioritization, execution & commercialization
  • Manage channel releases and commercialization via reviewing of functional specification, support and participation in testing and conduct training
  • Joint responsibility with Sales for developing, improving and leveraging senior client contacts within key local accounts with a primary focus on Transaction Banking products with a view to expand cross-sell
  • Understand the needs of customers and prospects, and implement structures and solutions to meet these needs
  • Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition

Minimum Education Qualifications

  • Minimum education level -First Degree

Previous Work Experience Requirements:

  • Two years relevant work experience

Skills required:

  • Interpersonal Skills
  • Negotiation skills
  • Customer service orientation
  • Strategic thinking
  • Communication skills (written and oral)
  • Cost management

Knowledge:

  • Basic banking operations, policies and procedures
  • Knowledge of Product Deployment Processes including regulatory requirements
  • Good Digital Banking and Payments product knowledge
  • Wide knowledge of Market Practices and Transaction Banking dynamics across the geographies under coverage
  • Good understanding of emerging Financial technology trends and use cases
  • Deep understanding of the Technology Stack that drives Channels Business

Job Title: Team Member, Enterprise Applications Support

Location: Nigeria

Job Objective(s)

  • Documentation of Enterprise architecture baseline
  • Process optimization
  • Project Delivery Effectiveness
  • Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data
  • Issue Closure within TAT
  • Adhoc

Minimum Education Qualifications

  • First Degree in Computer Science / Engineering, Systems Engineering or Operational Sciences with strong Information Systems component
  • A second degree in any of these disciplines, an MBA and/or technical certifications will enhance performance though not essential

Previous Work Experience Requirements:

  • 2 years relevant experience within a technology intensive environment (Financial Services, Telecommunications, etc) for BO

Skills required:

  • Applications support (ASUP L2)
  • IT Operations (ITOP L2)
  • Problem management (PBMG L3)
  • Information security (SCTY L3
  • Service level management (SLMO L2)
  • Configuration management (CFMG L3)
  • Change management (CHMG L3)
  • Release and deployment (RELM L3
  • Supplier relationship management (SURE L2
  • Learning & development management (ETMG L3)
  • IT estate management (DCMA L3)

Knowledge:

  • Change management experience gained within a large / complex operational business environment
  • Product Knowledge and Experience
  • Deep understanding of Customer Experience and the emerging trends, strategies and capabilities across all channels
  • Ability to optimize or redesign process flows to meet project requirements

Job Title: Team Member, Enterprise Integration

Location: Nigeria

Job Objective(s)

  • Implementation of process automation, leveraging on integration technologies based on the Enterprise Service Oriented Architecture Framework
  • Implementation of SLA and Notification Services for process and service monitoring
  • Orchestration technology implementation, administration and customization
  • Implementation of Business Activity Monitoring with performance indicators and dashboards for services
  • Solution design and analysis for process integration
  • Provide final Level support on middleware and service integrations
  • Provide 3rd level support for platform based solutions under purview before final escalation to vendor/OEM
  • Perform other duties as maybe assigned by the Department Head, Workflow Automation and Enterprise Integration and the Unit Head, Enterprise Integration

Minimum Education Qualifications

  • Bachelor’s Degree – Graduate Degree (BSc. BEng, B-Tech)

Previous Work Experience Requirements:

  • At least 3+ years of technical experience or as an architect/programmer in the following technologies
  • Collaboration technologies (Microsoft Office SharePoint Server 2007/2010/2013, Visual Studio Team System 2005/2008 and/or Team Foundation Server 2010)
  • Workflow Technologies (OOB SharePoint 2007/2010 Workflow, Microsoft InfoPath 2007/2010 with Microsoft SharePoint Designer 2007/2010, Microsoft Visual Studio Workflow Development)

Skills required:

  • Systems development management (DLMG L6)
  • Team Foundation Server for SDLC Management.
  • Software development process improvement (SPIM L6)
  • Methods and tools (METL L5)
  • Systems design (DESN L4)
  • Solutions architecture (ARCH L5)
  • Process Integration (PIN L4)
  • Innovation (INOV L5)
  • Research (RSCH L3)
  • Technical Specialism (TECH L4)
  • C descendant Languages: ASP and/or C++ and/or C#, XML and/or REST, Web Services
  • Programming/software development (PROG L5)
  • Business Analysis (BUAN L4)
  • Application Support (ASUP L5)
  • Release and deployment (RELM L4)
  • Change implementation & management (CIPM L4)
  • Problem management (PBMG L4)
  • Emerging technology monitoring (EMRG L5)

Knowledge:

  • Ability to communicate ideas in both technical and user-friendly language
  • Ability to conduct research into application development issues and products
  • Development, customization and implementation of software solutions
  • Strong customer service skills and demonstrated ability to build professional relationships
  • Excellent knowledge of programming / systems analysis, as well as quality assurance, prototyping, construction, integration, and migration functions
  • Full lifecycle experience in architecting large scale scalable applications
  • Proven experience in overseeing the direction, development, and implementation of software solutions

Job Title: Team Lead, Digital Marketing

Location: Nigeria

Job Objective(s)

  • Achievement of PBT and AUC target
  • Grow existing business
  • Generate new businesses
  • Drive RSA PIN counts
  • Activate dormant employers
  • Create active impressions to drive engagements on social media platforms
  • Develop Top-of-Mind Awareness contents and videos for campaigns for social media platforms
  • Develop graphics for campaigns on social media platforms
  • Achieve zero negative press
  • Drive traffic to website
  • Establish presence on electronic platforms

Minimum Education Qualifications

  • First Degree in any field
  • Masters’ Degree or a Professional qualification will be an advantage

Previous Work Experience Requirements:

  • Minimum of 5 years’ experience in digital marketing

Skills required:

  • Sound Oral and Written Communication Skills
  • Good Analytical/Problem solving skills
  • General Administration and Coordination skills
  • Good Leadership/Coaching and Supervisory Skills
  • Good Interpersonal skills
  • Capacity for working within deadlines
  • Good Initiative and Proactiveness
  • Responsiveness and Adaptiveness
  • Strong Personality. Being Firm and Assertive
  • Multitasking and Time Management
  • Team Building/Conflict Management Skills

Knowledge:

  • Sound knowledge of Pension Operations
  • Good Understanding of the PFC’s Systems and Applications e.g., NAV and Web Portal
  • Good Knowledge of Microsoft Office and Digital Marketing tools
  • Good Understanding of PenCom guidelines and Regulatory Requirements

How to Apply
Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email.

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