S&S Hotels and Suites, remain the hotel of choice for the business traveler who requires a convenient central location offering a welcome haven that feels like a second home and the unrivalled services personified by the warmth and dedication of our staff, as well as the discerning leisure traveler seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel.
We are recruiting to fill the following positions below in Lagos:
Job Title: Store Keeper Location: Lagos Job Description
Store and release supplies or equipments.
Compile the records of the supplies.
Checking the supplies from time to time.
Record the number and the kinds of supplies.
Disseminate the supply in its designated areas.
Securing the status of each supply.
Should possess relevant qualification.
Must be able to read and write.
High moral character and integrity.
Prior experience in the role above will be an added advantage.
Job Title: Health Club Manager Location: Lagos
As Health Club Manager, you will manage and drive the team to achieve excellent customer service standards and increase sales.
You will ensure the smooth running of the club and that health and safety standards are met.
Responsibilities As Health Club Manager you will be responsible for:
Co-ordinate the maintenance of all recreational facilities and equipment.
Coordinate the delivery of all recreational guest services.
Responsible for the safety of all guest services.
Manage all staff in this department.
Manage the sale and promotion of departmental products and services.Access sales and marketing data.
Assist with the development of new products and services.
Assist with the evaluation of sales and marketing activities.
Anticipate economic business level fluctuations and makes action plans.
Comply with all Hotel and corporate guidelines.Deliver high quality service to guests.
Adhere to departmental cleaning and maintenance programs.
Attend and input at management meetings as required.
Minimum 2 years of experience as Health Club Manager Excellent communication skills, written and oral with proficiency in English.
In return we’ll give you a generous financial and benefits package including healthcare support, hotel discounts worldwide and chance to work with a great team of people
Most importantly, we’ll give you the room to be yourself.
Job Title: Marketing Executive Location: Lagos
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.
Advise on company information.Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Suggest solutions when a product malfunctions.
Handle product recalls.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.Compile reports on overall customer satisfaction.
Handle changes in policies or renewals
Interested candidates should possess relevant qualifications.
A minimum of B.Sc/ HND in Hotel & Catering Management, Home Economics or its equivalent with good knowledge of catering mathematics systems, good with figures and should be very analytical, with at least two years relevant experience catering industry.