Job Opportunities in an International Organisation (Sightsavers)

Sightsavers is an international organisation that changes lives for the long term. We work in more than 30 countries to eliminate avoidable blindness and support people with visual impairments to live independently.

We are recruiting to fill the positions below:

 

Job Title: Support Services Intern

Location: Kaduna (x1) and Abuja (x1)
Reports To: Programme Officer
Duration: 12 months
Directorate: Operations, Performance & Finance
Slot: 2 Openings

Job Purpose
Working within the Operations, Performance & Finance Directorate, the job holders will be responsible for providing a flexible and multi-disciplinary range of services to the organisation. Chief amongst these is the provision of:

  • Administrative assistance to the Support Services unit, other employees and visitors to the Country Office in Kaduna and the Abuja Annex Office.
  • Manning the front desks and protocol duties with regards to receiving and directing visitors and stakeholders

Working within the Neglected Tropical Diseases (NTDs) programmes supported by the Nigeria CO under Operations, Performance and Finance, the intern will be supporting the implementation of Sightsavers NTDs project in the state:

  • He or she will assist the programme officer in the state for effective programme implementation and in the process gained field experience in project implementation.
  • He or she will support in planning, development, design, budget, delivery and reporting of programme implementation in the state in line with the organization’s goal.
  • Assist in a wide range of tasks which the team undertakes in the implementation of the NTD programme in the state.

Main Responsibilities

  • Assist in the development and documentation of state NTD programme implementation plans.
  • Assist in documentation, filling and archiving of documents (programme, monitoring and financial reports) in appropriate storage filling methods.
  • Assist in innovative implementation of activities for programme delivery and achievement of organizational objectives.
  • Arranging and coordinating programme meetings and activities, also ensure reports are written and submitted within the expected timeframe.
  • Assist in preparation of payment vouchers, cashbook and bank reconciliation statement, partners financial report and donor report.
  • Assist in tracking and following up on all outstanding advances to ensure timely retirement.
  • Support the team in the logistics for activity preparation and travels.
  • Carry out any other duty assigned by the programme officer.
  • Assist in periodic verification of physical assets, bank transactions and collection of bank statement.
  • Assist in gathering / photocopying of supporting documentations for payment vouchers and coding and filling of payment vouchers in arch file accordingly.
  • Assist in process payment to vendors, per diem and transportation for participants during field activities.

The Main development of the Front Desk Officer:

  • The improvement of their appreciation for office etiquettes, acceptable behaviours, interpersonal skill and diligence to responsibility.
  • The preparation of the interns for future carers in administrative and corporate services roles.
  • The instilling of the culture of problem solving and to develop their capacity to stay calm under pressure

The main duties and responsibilities for the Front Desk Officer are as follow:

  • Provision of protocol services to stakeholders within the office premises
  • Provide day-to-day premises service to the NCO and Abuja Annex Office
  • Support the Administrative Secretary and Assistant in particular and the Support Services team in general where appropriate, to complete necessary tasks and projects
  • Assist the Support Services Manager with ad-hoc tasks and projects
  • Answer, screen, and forward incoming phone calls to recipients
  • Receive visitors to the organisation and direct them appropriately
  • Receive, sort and distribute mails and other deliveries

Develop a time-bound work plan with measurable activities:

  • 1st week: The interns are inducted and introduced to all staff. Objectives are discussed and agreed with their line Managers, the Admin Officers and settle down in their workstations
  • 2nd-4th week: Interns get engaged in their day-to-day tasks
  • Every Month end: Review meetings with line managers to discuss progress, lessons learned and evaluate performance in general
  • End of 12th Month: Final review of internship programme and closure

The key deliverables the intern is expected to achieve or deliver

  • Courteous and a welcoming ambience within the reception area
  • Establish and maintain good rapport with visitors and stakeholders
  • Willingness to help with and resolve stakeholder requests and enquiries
  • Ensure very clean and neat waiting area
  • Efficient handling of incoming telephone calls and mails
  • On-time delivery of other tasks and objectives as may be required by the Admin Officers or the Support Services Manager

Explain how the intern will be supervised, coached and her / his performance evaluated:

  • Review meetings will be held with the interns every month end
  • The interns will write progress reports after each review meeting

Duration and location of the internship assignment:

  • 12 months at the Nigeria Country Office, Kaduna

Key Relationships
Internal:

  • Admin Officer
  • Support Services Manager
  • Nigeria CO staff
  • State NTD teams
  • Relevant State Ministries
  • LGAs NTDs Coordinators and team members

External:

  • Partners
  • Vendors / Suppliers
  • Consultants
  • Civil and community-based organisations

Required Minimum Academic Qualifications

  • First Degree or Higher National Diploma in Business Management, Social Sciences or the Humanities

Skills and knowledge required for the internship:

  • Strong administration skills
  • Excellent customer care skills, particularly over the telephone
  • Effective written and oral communication skills
  • Time management skills
  • An understanding of and commitment to equality of opportunity
  • Good IT skills e.g. Microsoft applications
  • Hands-on experience with office automation

Position and name of the person that will supervise the intern:

  • Helen Onietan: Administrative Officer, NCO
  • Eno Udongo: Administrative Officer, Abuja Annex Office

Explain how often the supervisor will meet the intern:

  • Formal review meetings will be held monthly
  • On the job coaching will be an ongoing event
  • Final report will be submitted at the end of the internship

Core Behaviours:

  • Communicating & influencing
  • Team working
  • Planning & organising
  • Change & improvement
  • Delivery and implementation

Skills (special training or competence):

  • Good analytical skills.
  • Ability to build strong working relationships to enable effective management of partnerships
  • Ability to think strategically and translate concepts into effective action plans.
  • Some experience in monitoring and evaluation of projects
  • Programme management and interpersonal skills.
  • Ability to understand and work with project budgets, forecasts and reports.
  • An understanding of and commitment to equality of opportunity for disabled people.

Core behaviours:

  • Change and Improvement
  • Communicating and Influencing
  • Decision Making
  • Team Working
  • Planning and Organising
  • Delivery and Implementation
  • Plus, we would expect the following:
  • Interpersonal and intercultural sensitivity
  • High degree of integrity
  • Active listener

Interested and qualified candidates should:
Click here to apply

 

Job Title: Programme Officer – NTDs

Location: Birnin Kebbi MoH, Kebbi
Reports to: Programme Manager
Responsible for: Programme Assistant (Kebbi)
Contract: 15 month fixed term contract
Department: Operations, Performance and Finance

Job Purpose (the overall purpose and function of the job)

  • The Programme Officer (PO) is responsible for managing the daily activities and execution of programmes with assigned partners and to enhance the quality of the Sightsavers programmes. PO will also be responsible for implementation of five Preventive Chemotherapy (PCT) NTDs (Trachoma, Onchocerciasis, Lymphatic Filariasis, Soil Transmitted Helminths (STH) and Schistosomiasis) in Kebbi State.
  • Responsibilities will also include delivery of NTD programme targets, provision of programme management guidance and direct technical support to the implementation of integrated NTD programmes, impact assessment and advocacy for the elimination of NTDs in Sightsavers supported state (Kebbi State) in Nigeria.
  • In addition, should be able to identify and contribute to programme growth and development (scalability) in collaboration with partners and colleagues. Provide technical support and leadership to Kebbi State NTD Team in Nigeria.

Key Accountabilities (specific activities and end results)
Project Management (50% of time):

  • Supporting partners to identify their own technical and capacity building needs and facilitate providing these in order to support them through the project(s) cycle.
  • Manage all aspects of the project cycle with the partner to ensure effective planning, implementation, monitoring and evaluation, financial and asset management, reporting and documentation is delivered for the Kebbi NTD project. Feedback to and work with internal expertise as required.
  • Build effective partner relationships and support longer-term relationships that go beyond the duration of individual projects by disseminating information and advocating for Sightsavers work in Kebbi State.
  • Promote shared learning and collaboration between partners by facilitating and coordinating partner networks and meetings in the Kebbi NTD project.
  • Be proactive in providing good quality information on case studies and interesting news stories relating to the Kebbi NTD project(s) to support the preparation of fundraising materials in Haywards Heath.
  • Support Nigeria country team to establish and maintain effective relationships with the Kebbi State Ministry of Health and other partners in order to advance sustainable plans and integrate them into the existing public health delivery systems.
  • Support the Kebbi NTD project to identify and implement new approaches and tools, including logistics and drug audits and support scale-up of mass drug administrations in the State.

Monitoring and Evaluation (10% of time):

  • Support the Kebbi NTD team in the implementation of monitoring and evaluating NTD programme performance.
  • Support the country research teams and help them to identify operational research opportunities to improve the efficiency and effectiveness of NTD elimination efforts in Kebbi State.

Advocacy and Sensitization (30% of time):

  • Build and maintain meaningful working relationships with a variety of partners and other stakeholders in Kebbi NTD Project in order to strengthen opportunities for advocacy and higher visibility.
  • Develop relationships with other NGOs to support funding and delivery of services, including NGOs in the Water, Sanitation and hygiene (WASH) sector.
  • Represent Sightsavers at appropriate State level meetings and fora.
  • Ensure NTD programme information flow is maintained across the Sightsavers’ country teams and directorates, the Kebbi State Ministry of Health and other key partners.

Research (10% of time):

  • Assist the Programme Manager and Kebbi State Ministry of Health in disseminating information on NTD activities, studies, research and lessons learned at National and State level.
  • Work in close collaboration with key Sightsavers colleagues and project partners to ensure that projects conduct research and publish findings in international peer-review publication.
  • The principle accountabilities are not meant to be an exhaustive list of tasks. The need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.

Job Holder Entry Requirements (The essential knowledge, skills and behaviours)
Knowledge (Education & Related Experience):

  • Degree (or equivalent) in a relevant field (Biological Sciences, Development Studies, Public Health, Social Sciences Education). A postgraduate degree will be an added advantage.
  • Extensive working experience, ideally in an NGO environment
  • Experience of all aspects of project management within a community development programme
  • Experience of advocacy work; demonstrable ability to influence high-level government officials and / or other decision-making bodies.
  • Excellent communication skills (both oral and written)

Skills (Special Training or Competence):

  • Excellent analytical skills.
  • Ability to influence high-level government officials and NGO leaders.
  • Ability to build strong working relationships to enable effective management of partnerships and work collaboratively as part of a global team.
  • Proven ability to think strategically and translate concepts into effective action plans.
  • Excellent networking and advocacy skills.
  • Excellent financial and resource management skills.
  • Excellent presentation skills.
  • Project management skills.
  • Ability to deliver group training sessions.
  • People management skills with a strong diplomatic understanding of culturally and ethnically sensitive issues.
  • Able to travel regularly on a national basis.
  • An understanding of and commitment to equality of opportunity for disabled people.

Core Behaviours:

  • Networking and influencing both within and outside the organisation
  • Change and improvement – consistently strives to achieve high standards of performance. Responds positively to change by adapting own behaviour / approach.
  • Communicating and influencing – Understands how their role contributes to the organisation vision. Communicates confidently and effectively with colleagues and partners
  • Decision making – Gathers relevant information and uses effective reasoning to make timely decisions.
  • Planning and organisation – Prioritises activities and develops plans to achieve them, monitoring own progress. Analyses and organises routine data on a regular basis.
  • Delivery and implementation – Gets things done, can be relied upon to do what they say they will and is committed to achieving good quality work to agreed standards.
  • Team working -Understands how their work impacts on others. Knows about other parts of the organisation and contributes positively to a global team.

Key Relationships
Internal:

  • Programme Manager
  • Deputy Country Director
  • Country Office Programme Team
  • Director of ASCEND
  • NTDs Technical hub
  • Sightsavers NTDs department, including the global disease advisors
  • Director of Finance and Performance
  • Regional Director
  • Country Office Financial Team
  • Head of Research
  • Institutional Funding
  • Policy team
  • Funding & Marketing
  • In-country NTD Manager//Advisers

External:

  • Project partners / NGOs
  • Ministries of Health in Nigeria
  • NTD communities in Nigeria
  • NGO’S in the sector and WASH
  • NGDO Groups for NTDs
  • Consultants and contractors

Interested and qualified candidates should:
Click here to apply

 

Job Title: Finance and Admin Officer – Countdown Project

Location: Kaduna
Reports to: Finance Manager Nigeria
Responsible for: Driver / Admin Asst
Department: Finance and Performance

Job Purpose (The overall purpose and function of the job)

  • The Finance and Admin Officer is responsible for maintaining of the financial record keeping and reporting system, assist in the day to day operations and also assist with the maintenance of organisational polices and procedure.
  • They will also be responsible for financial reporting to Liverpool School of Tropical Medicine.

Key Accountabilities (Specific activities and end results)
Financial Management (50% of time):

  • Ensure financial control and managing risk
  • Ensure conformity to the policies and procedures of the contract with specific emphasis on:
  • Financial Management & Controls
  • Financial Planning, Budgeting and Forecasting
  • Financial Monitoring & Audits
  • Monitor and Retain financial record
  • Verify claims by programme implementers and recommend for payment
  • Ensure compliance to local regulations and governance requirements

Programme Admin (40%):

  • Implement and maintain vehicle, fleet logistics and movement protocols, including vehicle maintenance, fleet documentation, pre-travel authorization, travel insurance and vehicle and equipment protocols
  • Tracking, monitoring and inventory analysis of the programmes and supplies employing the use of monitoring tools, spread sheets and data bases.

Programme Management (10%):

  • Support, administer and strengthen financial management, accountability and capacities of partners in accordance with the principles of the contract.
  • Develop and provide grant management support
  • Ensure proper financial monitoring of partners including audit of funds provided.
  • Ensure partners comply with the policies and procedures of the contract and retain appropriate financial and drugs records

Key Relationships
Internal:

  • Research Manager and Officers
  • Finance Manager
  • Research Consultants
  • Programme Planning and Reporting team
  • Institutional Funding Advisor
  • Country Director

External:

  • Liverpool School of Tropical Medicine
  • Ministry of Health in Ogun, Kaduna and Kwara States
  • Federal Ministry of Health
  • Consultants
  • Other Partners
  • Consultants

Job Holder Entry Requirements  (The essential knowledge, skills and behaviours)
Knowledge (Education and related Experience):

  • University degree (or equivalent) in Accounting or Finance (a professional accounting qualification will be an added advantage)
  • Working experience, ideally in an INGO environment but experience of audit and government organization would also be advantageous
  • Experience of financial management of Donor Funds.
  • Previous experience working in a multidisciplinary team in a health sector setting or research.

Skills (special training or competence):

  • Project Financial management and data analysis skills
  • Project administration and management skills
  • Excellent communication skills (both oral & written)
  • Capacity building or facilitation skills
  • Ability to work with minimum supervision
  • IT skill – Proficiency Excel, MS Word, an accounting package and emailing
  • Ability to understand and work with project budgets, forecasts and reports.

Core behaviours:

  • Sightsavers core behaviours are:
    • Change and Improvement
    • Communicating and Influencing
    • Decision Making
    • Team Working
    • Planning and Organising
    • Delivery and Implementation
  • Plus, we would expect the following:
    • Interpersonal and intercultural sensitivity
    • High degree of integrity
    • Active listener

Interested and qualified candidates should:
Click here to apply

Application Deadline  18th November, 2020.

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