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Front Desk Officer at Total Child School

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Total Child School is a co-educational Nursery, Primary and Secondary School. The school is sited at the a serene location providing a beautiful, natural and highly conducive atmosphere for learning. The School promises every child a privileged, purposeful, enriching, very enjoyable and memorable school life.

We are recruiting to fill the position below:

 

Job Title: Front Desk Officer

Location: Abijo, Lekki – Lagos
Employment Type: Full-time

Key Roles and Responsibilities

  • Responsibility for the supervision and operational management of Corona’s front desk
  • Understand policies and ensure compliance
  • Ensure that the front desk office/reception is kept at acceptable level of cleanliness, neatness, and aesthetic attractiveness to always offer pleasurable stay to visitors (internal and external).
  • Attend to all enquiries via all admission mobile lines
  • Coordinate the entire admission process into the school as directed by the Head of School
  • Coordinate sales, processing and reviewing of application forms to ensure proper completion of forms for evaluation by school management.
  • Organize school tours for prospective parents.
  • Establish and maintain cordial human relations as necessary to ensure acceptable information exchanges.
  • Maintain customer/clientele data base in line with established procedures
  • Manage Corona’s switch board always ensuring regular maintenance and adequate funding in line with established processes
  • Contribute to maintaining good teaming and collaborative environment
  • Monitor the Trust Council’s Customer Relationship Management (CRM) Software
  • Perform other related duties as may be assigned to carry out from time to time by the Head of School
  • Any other duty as assigned by the Head of School.

Minimum Requirements

  • A good university Degree in a related discipline or Secretarial Studies.
  • Professional qualification in Customer Relationship is an added advantage.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs.
  • A minimum of 2 years of proven experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.

Required Skills:

  • A friendly personality
  • Excellent Interpersonal skills – enjoys meeting people, customer oriented
  • Able to display initiative and good understanding of policies
  • Pleasant but firm – able to contain challenges while escalating promptly to supervisor
  • Disposition for continuous learning, improvement, and trainability
  • Teamwork and Collaboration skills.
  • Good oral and written communication skills – articulate, clear and accurate spoken English
  • Well poised, smart, and good professional appearance
  • Cheerful disposition – patient, not easily irritated, good voice
  • An eye for thoroughness and attention to detail

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  28th March, 2022.


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