Food and Beverages Supervisor at Residency Hotels Limited

Residency Hotels Limited – A major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.

We are recruiting to fill the position below:

 

Job Title: Food and Beverages Supervisor
Location: Guzape, Abuja (FCT)
Employment Type: Full-time

Job Description

  • Manage all Food & Beverages and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Identify customers needs and respond proactively to all of their concerns
  • Comply with all health and safety regulations
  • Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
  • Coordinate and monitor all phases of the Room Service operation
  • Supervise the room service area in order to attract, retain, and motivate the employees
  • Ensure optimal level of service, quality, and hospitality are provided to guest
  • Ensure the timeliness and accuracy of the amenity set-up and delivery
  • Monitor and maintain proper running and cleanliness of banquet areas
  • Report on management regarding sales results and productivity
  • Oversee all aspects of the daily operation of the Apartment’s Room Service operation
  • Respond to guest complaints in a timely manner
  • Ensure proper set-up, breakdown and maintenance of all banquet functions
  • Organize all documentation for shift work on a daily basis including pre-shift reports
  • Perform any other reasonable duties as required and directed.

Requirements

  • First Degree from a reputable university
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Guest oriented and service minded
  • Proficiency in MS Office, Outlook, Word, Excel.
  • About 5 – 7 years of experience in a similar position from within a 3 or 4 star hotel / serviced apartments
  • Must be above 30 years of age
  • Experience at a supervisor level in managing a restaurant in a hotel, for at least 5 years
  • Good knowledge of both local and international foods

Salary
N45,000 monthly.

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail

 

Application Deadline 30th April, 2021.

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