Digital Marketing Officer at HT-Limited

HT-Limited is a Business Management Consulting firm, offering support in business development, human resources management, and administration.

HT-Limited is a member of the Chartered Institute of Personnel Management in Nigeria, with offices in Lagos, Nigeria, and Accra, Ghana. We provide customized HR consulting solutions for employers looking to reduce risks and overhead costs, so more time can be spent on revenue-generating activities.

We are recruiting to fill the position of:

Job Title: Digital Marketing Officer

Location: Lagos

Responsibilities

  • Responsible for looking into the online marketing strategies for the organization
  • Develop and manage digital marketing campaigns
  • Plan and execute marketing campaigns, and maintain and supply content for the company’s job portal
  • Optimize content for the job portal and social networking channels such as Facebook, Twitter, Instagram, Google Plus, YouTube, etc
  • Identify new digital marketing trends and ensure that the brand is in front of the industry developments.
  • Content: Writing engaging content for a variety of audiences that is consistent with brand guidelines
  • Execute social media efforts to improve KPIs, likes, shares, tweets, etc.
  • Email Marketing:  Creating and executing SMS, and email-based marketing campaigns. Plan and manage a regular schedule of email marketing activity, growing our subscriber base and creating engaging, relevant content including testing to optimize results.
  • Follow up leads from different media till payment is made
  • Place order and ensure complete delivery by the operations team
  • Channel customer feedback appropriately
  • Monitor, report and analyse results to improve performance, using tools such as Google analytics and others, so that amendments and improvements can be made where appropriate
  • Prepare daily, weekly and quarterly feedback such as tracking the website traffic flow and provide internal reports
  • Executive key instructions as given by head of functional unit
  • Meet monthly and quarterly business targets as determined by management.
  • Look out for the best deals for online payments (no fee or low fee substitutes).
  • Timely provide information needed by other employees

Requirement

  • Knowledge and experience of using content management system (CMS) desirable.

Job Title: Customer Service & Sales Assistant (Individual Clients)

Location: Lagos

Responsibilities

  • Welcome, advice and assist customers, ensuring they have an enjoyable shopping experience.
  • Organize the retail store, online sales and delivery.
  • Ensure goods are well displayed and organized.
  • Attach price tags to all merchandize and maintain price list records
  • Handle all payments and balance cash register with receipts.
  • Posting transaction into the software and rendering report. (Bizedge)
  • Ensure the shop floor, shelves and products are clean and tidy.
  • Ensure proper sorting & preservation of all products in the shop.
  • Work actively with social media consultants to publish messages to push sales.
  • Send out regular broadcast messages via WhatsApp and other channels, receive orders and organize delivery.
  • Regularly update and manage the Customer Relationship Management (CRM) database.
  • Pursue and maintain new and already established business relationships.
  • Understand and obtain the needs of the clients and establish good relationship with customers.
  • Follow up on the clients continuously; respond to client enquiries through calls and in person.
  • Provide solution to client problems and resolve customer complaints.
  • Regularly request for feedback from clients after every sale or delivery
  • Follow up and ensure payments are received from customers. Accounts to be reconciled at all times.
  • Work with other colleagues to meet sales targets.
  • Obtain expense requests from departments and liaise with Managing Director for approval and disbursement.
  • Follow up for retirement of expenses and post into appropriate ledgers.
  • Update daily sales and orders records and post into Sage software.
  • Manage petty cash account.
  • Preparing reports on expenses, office budgets, and other expenditures.
  • Review and follow up on debtors for immediate collection
  • Work with Supervisor (Quality Control & Compliance Officer) to carry out weekly stock taking and reconciliation.
  • Maintaining customer’s confidence and protecting operations by keeping financial information confidential.
  • Other duties that may be assigned by Management.

Job Title: Customer Service & Sales Assistant (Corporate Clients)

Location: Lagos

Responsibilities

  • Liaise with all corporate clients, request for their weekly orders, organise the orders and ensure prompt delivery.
  • Visit all our partner supermarkets at least twice a week and ensure our products are properly displayed, managed under appropriate cold temperature so as to remain fresh and of best quality. Withdraw any poor looking product.
  • Implement FIFO rule. Ensure new supplies are packed behind the older ones so older ones are picked first.
  • Receive deliveries from suppliers.
  • Pursue and maintain new and already established business relationships.
  • Understand and obtain the needs of the clients and establish good relationship with customers.
  • Follow up on the clients continuously; respond to client enquiries through calls and in person.
  • Provide solution to client problems and resolve customer complaints.
  • Follow up and ensure payments are received from all corporate customers. Accounts to be reconciled at all times.
  • Work with other colleagues to meet sales targets
  • Manage corporate relationships by updating relevant records and software with supplies made, returns and any replacements
  • Reconciling corporate outstanding, and picking up cheques as at when due.
  • Manage and follow up on Vendors Payments and update relevant workbooks and software.
  • Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies as needed.
  • Creating, updating, and maintaining personnel and administrative records. And databases.
  • Manage various Tax accounts VAT, PAYEE, DA by making bank payments, keeping records and following up with our tax consultants.
  • Organizing conference room, cleaning and maintaining office and assets.

Deadline: 15th July, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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