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Customer Service Supervisor at Red Star Express Plc

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Red Star Express Plc provides a portfolio of full logistic solutions which includes, but not limited to International and Domestic express delivery, Freight Forwarding, Integrated Logistics Solutions, Information and Document Management Solutions, Warehousing and E-commerce Solutions.

We are recruiting to fill the position of:

 

Job Title: Customer Service Supervisor

Job Reference Code: CS-SUPV-7-2022
Location: Lagos
Department: International Operations

Tasks & Responsibilities    

  • Deal directly with customers either by telephone, electronically or face to face
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Communicate and coordinate with internal departments.
  • Computer literacy
  • Respond promptly to customer inquiries

Educational Qualification

Person Requirements:

  • Good interpersonal skills
  • Good communication skills – verbal and written
  • Be able to take initiative
  • Good level of stress tolerance
  • Age: Maximum 30 years.
  • Experience: Relevant experience may be an added advantage.
  • Listening skills
  • Attention to detail and accuracy
  • Have a customer service orientation

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  5th July, 2022.


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