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Administrative Officer at ActionAid (AA) Nigeria


ActionAid (AA) Nigeria is an affiliate of ActionAid International, which is a global alliance of organisations working towards achieving a world without poverty and injustice in which every person enjoys the right to a life with dignity. As a large and visible development organisation, we work in more than 40 countries in Africa, Asia, Europe and America. Our expertise lies in community-led approaches to development and working through partnerships with the poor and other grass root organisations.

We are recruiting to fill the position below:



Job Title: Administrative Officer

Location: Abuja
Responsible To: Director, Organisational Effectiveness
Grade: 6
Line Management: Administrative Assistant (Volunteer) & Cleaners

Overall Purpose

  • The Administrative Officer who reports to the Director, Organizational Effectiveness will be responsible for providing front office, stores, administrative and secretarial support to the organisation.
  • S/he will be responsible for receiving visitors, giving sound response to inquiries, managing mails, answering and screening telephone calls.
  • S/he is to ensure the implementation of AAN policies and procedures in collaboration with the other members of the HROE team and the entire organisation.
  • S/he will also manage physical and electronic reference documents for AAN by maintaining documentation, filing systems and contact data base.

Specific Responsibilities

  • Maintain a welcome and professional environment and handle/direct all visitors and enquiries appropriately.
  • Ensure the report and attendance of General Staff meeting are collated and properly documented.
  • Work with colleagues to establish & maintain relationship with suitable hotels across the country and manage all organizational hotel reservations.
  • Contribute to the development, implementation and interpretation of the Administrative policy
  • Ensure a hygienic and clean office environment
  • Supervise the office security guards and cleaners
  • Ensure welcome pack and other documents relating to travels and logistics are updated and shared
  • Provide support on recruitment processes within HROE unit.
  • Provide logistics for staff retreats and programme meetings; and ensure adequate communications for the events
  • Manage AAN store ensuring adequacy of materials required for day to day running of the office/programmes and proper documentation of all expenses involved.
  • Support organisational procurement processes
  • Manage and maintain a First Aid box in accordance with AAN’s Health and Safety policy.
  • All other responsibilities assigned by Line Manager.

Key Working Relationships

  • Internal: Entire AAN staff
  • External: Service providers, Partners and other stakeholders.


  • First Degree in Social Sciences or Arts / Humanities.


  • Membership of relevant professional institute.


  • Minimum of three years’ work experience in Front Desk management and Office administration or a related function.
  • Experience in store management.
  • Experience supporting procurement.
  • IT literate with excellent knowledge of Excel & word (MS Office in general).


  • Experience in working with international development of NGO agencies.

Skills and Abilities:

  • Fluency in spoken and written English language
  • Highly numerate
  • Negotiation skills
  • Experience of designing and co-ordinating training/meetings
  • Strong analytical/problem solving skills.
  • Excellent planning and prioritisation skills
  • Excellent (proven) interpersonal, oral and written communication skills
  • Multi-tasking skills

Personal Qualities:

  • Creative and takes initiative.
  • Able to work effectively in a diverse team environment
  • Good motivator of others
  • Self-motivated person able to work with minimum supervision
  • Effectively promote AAN’s mission values, and objectives.
  • Willing to work additional hours at crucial times.
  • Team player.



How to Apply
Interested and qualified candidates should complete the Application Form below and send in an MS Word attachment to: [email protected] using the Job Title and Location eg: “Administrative Officer – Abuja” as the subject of the email.

Click here to complete the Application Form (MS Word)

Click here for more information


  • Only electronically submitted forms will be considered. Submitted CVs will be disregarded.
  •  ActionAid offers competitive terms of employment. Applications from women and candidates from the North East and North West are particularly encouraged.
  • While we respect all applicants, interview dates will be communicated only to shortlisted candidates.
  • ActionAid is committed to preventing any form of sexual harassment, exploitation and abuse (including child abuse and adult at-risk abuse) in line with our
  • Child Safeguarding policy, Protection from Sexual Exploitation and Abuse; and Sexual Harassment, Exploitation and Abuse at Work Policy and Overarching
  • SHEA and Safeguarding Policy; as well as our zero-tolerance approach to Safeguarding concerns

Application Deadline  4th April, 2022.

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